在抵达日期前7天内收到的任何取消都将是全额费用。 未能到达您的酒店或物业将被视为未到场，并且不会退款（物业政策）。

酒店在抵达前收取RM150的可退还保证金/押金。这笔钱将通过银行转账收取。 您的押金将在退房后3-5个工作日内通过银行转账退还，酒店需进行检查，而顾客需提供必要的银行详细信息。

1. 所有单位均为禁烟单位。
2. 没有派对聚会，
3. 禁止携带宠物。

The Malaysian Government has reinstated the Tourism Tax (TTX) of RM10. 00 per room per night for all foreign passport holders for stays effective from 1st January 2023. The property charges this before arrival. This will be collected by bank transfer.

1. Guest holds booking confirmation with correct reservation details.
2. Guest has paid refundable security / damage deposit.
3. Guest has filled up a separate registration form.
4. Guest has valid photo ID